POSITION SUMMARY
Under the direct supervision of the Chief Medical Officer or designee, provide high quality medical care and work as part of a multi-disciplinary team to deliver comprehensive primary, preventive, chronic and urgent care to NAHC’s members.
The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).
DUTIES AND RESPONSIBILITIES
Clinical Responsibilities
1. Provide primary care to members, including histories, exams, lab tests,prescriptions and referrals within prescribed up to date guidelines and protocols.
2. Perform accurate and timely documentation of histories, subjective findings,physical exam, plans, prescriptions and follow up in Electronic Health Records
System within 72 hours of the visit.
3. Provide members information concerning their evaluation, diagnosis, treatmentand prognosis. Engage members in participation and decision involving their
healthcare.
4. Adhere to medical visit model of NAHC; managing huddles, proactive in teachingMA’s, seeing members on time, communicating with supervisors any barriers tothis. Actively participate and be engaged in quality improvement for clinicefficiencies and improving member quality of care.
5. May provide clinical supervision, guidance and support to NP/PA practitionerswhen appropriate.
6. Timely coordination of care among internal and external ancillary providers andhospitals to provide high quality care between departments and facilities.
7. Function within an interdisciplinary team and participate in interdisciplinaryactivities such as panel management and case conferences.
8. Report births, deaths, and outbreaks of diseases to proper authorities.
9. Participate in the integrative model of providing medicine. This includes referringmembers and co-managing members with Nutritionists, LCSWs, etc.
10. Ensure completion of medication refills, provider approval queue, inbox items,medical record approval and member forms within five (5) working days.
11. Be an active educator and available for consultation with medical team members,including Nurse Practitioners, Physician Assistants, Medical Assistants, Nurses,and other integrative services team members.
12. Facilitate group interventions around site-driven topic areas in order to buildcapacity (i.e. obesity interventions, LGBTQ youth, etc.) as needed.
13. School Based Health Centers: If assigned to school based clinics the followingduties apply.
a. Conduct classroom and community presentations on a variety of healthtopics as part of outreach efforts to expand clinic services.
b. Provide case management and PCP communication for students whohave chronic health issues who are outside our health network.
c. Communicate with parents at the middle school level regarding theirchild's non-confidential health issues and provide instructions for care.
d. Develop conference abstracts and proposals and present best practices atlocal, state and national SBHC conferences as requested.
e. Support Seven Directions clinic with special projects as assigned.
14. Implement quality improvement initiatives and track outcomes to improveservices to youth (i.e. Relationship abuse screening, drug and alcohol screening
& intervention, oral health screenings).
15. Attend regularly scheduled site meetings with clinic and school staff to coordinatescreenings and activities.
16. Work closely with BH site counselor, dentist and health educator to insureintegrated, seamless services for identified youth.
17. Actively participate in third-party billing review and sustainability discussions.
18. Work collaboratively with, and support the activities of the clinical data team,ensuring optimal accuracy and performance on clinical outcome measures.
19. Quality Improvement: Actively participate in quality improvement processes. Beopen to the ongoing changes in medical care and make suggestions for
improvements.
20. Collaborate with administration in addressing staff and member complaints.
21. Member Care: Demonstrate understanding and apply working knowledge of safety policiesand ensuring safe member practices.
22. Quality Improvement: Actively participate in internal quality improvement teams and workwith members proactively to drive quality improvement initiatives in accordance with themission and strategic goals of the organization, federal and state laws and regulations,and accreditation standards, when assigned.
23. Resolve staffing issues and facilitate conflict resolution for staff under direct supervision.Hire, discipline, evaluate and terminate staff in coordination with the Human Resourcesdepartment.
24. Foster a team environment to effectively lead and retain your staff. Provide opportunitiesfor staff to grow and develop new skills.
25. Must maintain compliance with ergonomic safety standards; be mindful of posture andregularly practice ergonomic stretches.
26. Safety: Responsible for ensuring that all duties, responsibilities and operations areperformed with the utmost regard for the safety and health of all personnel involved,including themselves.
27. Safety: Take appropriate corrective actions to address matters pertaining to employeehealth and safety that have been brought to their attention.
28. HIPAA: Keep all protected health information (PHI) confidential and abide byHIPAA guidelines for the release and disclosure of any PHI. Will report
unauthorized use of disclosure of PHI immediately, to Site Director and HIPAAsecurity officer.
29. HIPAA: Ensure the protection of all PHI and compliance of HIPAA guidelinesamongst staff under your supervision. Take appropriate steps to address HIPAAconcerns with staff as necessary.
30. Works extremely well under pressure, meet multiple and often competing deadlines.
31. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues,clients and the community.
32. Other duties as assigned by Supervisor.
Scope of Work
1. Be able to see between 16-22 members per day, and complete accuratedocumentation within 72 hours of visit into the electronic health record (EHR)
system.
2. To work as medical team assisting other providers in completing theirresponsibilities as necessary, e.g., seeing members, processing refills, clearing
member approval queue, and provider inbox.
3. Effectively manage a member panel up to the goal set by the organization.
4. Display the highest level of professionalism, integrity and a strong work ethic,serving as a model for all clinic staff.
5. Maintain requirements of licensure, DEA certification and board certification ifhired as board certified. Fulfill and maintain requirements for credentialing,
privileging internally at NAHC and externally with payers and regulatory bodies.
6. Provide comprehensive, high quality medical services to members, regardless ofage, sex, gender identification, income, national origin or language.
7. Consider individuals’ cultural, psychological, social and environmental factors increating treatment/care plans.
8. Actively participate in meetings as assigned by direct supervisor.
9. Participate in trainings of other medical personnel as requested.
10. Participate in Saturday clinics, after-hour clinics and on-call duties, on a rotatingbasis, as requested by Supervisor.
MINIMUM QUALIFICATIONS
1. Must be a licensed M.D. or D.O. in the state of California.
2. Must be Board Certified or Board Eligible in Family Practice or Internal Medicineor other full scope Primary Care Specialty.
3. Current DEA license.
4. One (1) year of experience working within a community clinic.
5. Must be able to provide TB and Physical clearance prior to start date.
6. CPR certification must be obtained within 90 days and kept current at all times.
7. Meets credentialing requirements established by the Native American HealthCenter.
8. Must have a National Provider Identification (NPI), BLS, DEA and depending onspecialty ACLS or NALS or PALS or PEARS may also be required.
9. Able to furnish vaccination history prior to start date dependent on role.
10. Excellent communication and written skills.
11. Ability to work independently and as part of a multi-disciplinary team.
12. Ability to work well under pressure, analyze and evaluate individual member’sneeds, reach sound conclusions and make appropriate recommendations.
13. Must be detail oriented and be able to multi-task effectively.
14. Previous experience with an Electronic Health Records (EHR) system andworking in an EHR environment is desired.
15. Commitment to Native American Health Center’s values and mission.
16. Knowledge of the Bay Area Native American community with a commitment toserving Native Americans and other vulnerable member populations.
17. Must have ability to relate and communicate effectively with community interestgroups, agencies, and medical facilities that serve the American Indian
community.
18. Work extremely well under pressure, meet multiple and often competingdeadlines.
19. Must be able to meet set priorities as directed by supervisor.
20. Must be detail oriented and a team player.
21. Sense of humor is a plus.
PREFERRED QUALIFICATIONS
1. Three (3) years of experience working with a community clinic is highly desirable.
2. Excellent communication and written skills.
3. Established leadership skills.
4. Bilingual in Spanish.
5. Experience with EPIC EHR system is strongly desired.
NAHC is a National Health Service Corp (NHSC) approved site where primary care physicians whoare eligible for loan repayment funding can fulfill their service obligation.
NAHC is an Indian Health Program site for Indian Health Services (IHS) Loan Repayment Program.
Benefits:
Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers anexcellent benefit package: Competitive salaries, personal time off (PTO) program, and an employer contribution403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental and group termlife insurance coverage for employees and their dependentswith a percentage of employee contribution.
Note to Applicants:
Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment. Additionally, you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment.Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.
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EQUAL OPPORTUNITY EMPLOYER:* Within the scope of Indian Preference, all candidates will receive equal consideration withoutregard to race, color, gender, religion, national origin or other non-merit factors.
Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protectingindividuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.
Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disabilitya non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, andreasonable arrangements to accommodate qualified applicants and employees with disabilities.
Job Type: Full-time
Pay: $237,120.00 - $287,040.00 per year
