20 Best jobs in Cumming, GA (Hiring Now!)

Customer Service Advocate - Full-Time, Remote
Essendant Co. —Suwanee, GA
Managing inbound and outbound phone calls and email. Provides customer service regarding shipment/delivery, returns, credit, order status, corrections, and…
$17 an hour
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Chiropractor Braselton, GA (35 miles NW of Athens)
HEALTHCARE RECRUITMENT COUNSELORS —Braselton, GA
Active Chiropractic license in GA. We offer competitive compensation, supportive and great work environment in a state-of-the-art facility, and the chance to…
$60,000 - $80,000 a year
Caregiver - Gainesville - Cumming
Home Instead —Cumming, GA
Possess a Valid Driver’s License, Social Security Card and valid Auto Insurance. Be a good and patient listener in a friendly and polite manner.
$15 - $19 an hour
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Associate Dentist
GoTu —Roswell, GA
State license to practice dentistry. By using the GoTu(formerly known as GoTu) app, you can accept local permanent and temp opportunities from your phone and…
$90 - $115 an hour
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Server
Mary Lucille's —Cumming, GA
The ideal candidate will be well-versed in the psychology of customer service with a passion for making lifelong friends. Job Types: Full-time, Part-time.
Estimated: $34K - $43K a year
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Help Desk Tier I
Softrim LLC —Alpharetta, GA
Accurately document all interactions and calls in the notes using descriptive summary and troubleshooting steps performed pursuant to Service Desk SOP.
$18 - $21 an hour
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8d
Dishwasher
Cumming Nursing Center —Cumming, GA
Keeps dish washing machine and dish room in clean operating condition. Must be able to use the following: dishwasher, mop sponge, dish scrubber, and cleaning…
$14.00 - $14.50 an hour
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1d
Multi-Modality Sonographer
TTG Imaging Solutions —Suwanee, GA
Board certification through the ARDMS and/or CCI required. Individuals having regular clinical contact with patients demonstrate knowledge and skills in caring…
Estimated: $84.1K - $106K a year
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CAD Draftsperson
CAD LBM LLC —Alpharetta, GA
They are responsible for the preparation of preliminary drawings for the sales team, and final drawings for review by the engineer and construction.
From $65,000 a year
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Administrative Assistant
CASWELL REALTY COMPANY —Suwanee, GA
Provide administrative support to real estate agents and management, including answering phones, scheduling appointments, and managing calendars.
$26 an hour
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3d
Teacher
Storybrook Academy At Lanier Islands —Buford, GA
Assist in the development and implementation of lesson plans. Communicate effectively with students, parents, and colleagues.
$11 - $13 an hour
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Associate Dentist - Choose your shift
GoTu —Roswell, GA
State license to practice dentistry. By using the GoTu(formerly known as GoTu) app, you can accept local permanent and temp opportunities from your phone and…
$90 - $115 an hour
Quick Apply
Assistant Court Clerk
City of Johns Creek —Johns Creek, GA
Handle financial transactions with accuracy, including fines, fees, and bond payments, ensuring all transactions are accurately recorded and reconciled.
$24.56 - $27.96 an hour
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8d
Team Member
Bojangles —Dawsonville, GA
Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates. Occasionally climb and descend ladders.
Estimated: $20.8K - $26.3K a year
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Pressure Wash Technician Laborer
WiseGuys Pro-Wash —Peachtree Corners, GA
Employee discounts on cleaning for yourself, friends, and family. It was founded under the name "College Student Pressure Washing, LLC" in 2014, by Wesley…
$50,000 - $65,000 a year
Quick Apply
Crew Member
Wendy's —Cumming, GA
Solid social skills - you act like your grandma is standing behind you (at least while you're at work). Handle weather related moments like rain at the drive…
Up to $14 an hour
Quick Apply
Cashier
Home Depot —Cumming, GA
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in…
Bowling Counter Attendant
Stars and Strikes —Cumming, GA
Stars and Strikes Bowling Counter Attendants are responsible for greeting all guests, communicating the daily specials/offers, and provide exceptional guest…
$12 - $15 an hour
Quick Apply
Business Planning and Analysis Specialist
Mimaki Usa Inc —Suwanee, GA
Response to email inquiries effectively in a timely manner; answers telephone calls and assists callers with general information; accomplishes department and…
From $70,000 a year
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8d
Nail Salon Receptionist
Nail Shadow —Cumming, GA
Answer phone calls and provide information to clients. Operate the cash register for transactions. Proficiency in using a cash register for transactions.
$15 - $17 an hour
Quick Apply

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Customer Service Advocate - Full-Time, Remote

Essendant Co. - Suwanee, GA

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Job Details

Full-time $17 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Access
Customer service
Microsoft Office
High school diploma or GED
Computer skills
Phone etiquette
Communication skills

Full Job Description

Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities – our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.

Scheduled Hours: 10:30 - 7pm EST

Pay: $17.00/hour

Major Responsibilities:

Provides customer service regarding shipment/delivery, returns, credit, order status, corrections, and other customer concerns.
Proactively raise issues with customers, such as:
- Process holds, track & process backorders
- Manual touches (e.g. updating portals with tracking)
Address ad-hoc customer requests, such as:
- Guide customers on self-service options
- Provide quotes, pricing, and freight estimates
- Complete order entry
- Provide credit validation / reconciliation
- Address sample and product shopping requests
- Conduct stock checks and vendor/item inquiries
- Issue resolution (delivery issues, credits, returns)
Managing inbound and outbound phone calls and email
Track requests against service level limitations, and manage communications protocol around unavailable services
Address bids routed from sales
Follow up on and track customer satisfaction
Route customer master, specialized reporting, custom account modification requests and specialized items to Sales Ops or Competency Center as appropriate
Works with internal software and database to update customer order status.
Understands and demonstrates Essendant Core Values.
Performs other duties as assigned.

Skills/Knowledge Required:

Relationship development with assigned customers
Competency in completion of care services that can be provided without manual effort (e.g. quotes)
Mastery of efficient completion of care services that can be provided without manual effort (e.g. quotes)
Competency in addressing the range of care requests requiring manual efforts
Tight coordination with other paired resources (sales) to ensure complementary efforts
Proactive issue identification & resolution
Strong problem solving, communication and customer service skills
Familiarity with service level limitations & addressing the range of care requests requiring manual efforts
Ability to communicate with customers (internal/external) and create a positive image of the Company.
Ability to plan, prioritize and organize assignments.
Ability to demonstrate good judgment skills and apply general rules to specific situations.
Demonstrated high level of initiative with the ability to multi-task and work in a fast-paced environment.
Excellent written, verbal, interpersonal and phone skills.
Industry knowledge is desirable.
Basic computer proficiency including MS Office applications (Word, Excel, Access). Siebold tracking tool knowledge helpful.

Education and Experience:

High School diploma or GED preferred
Prior 6 months to 1 year of customer service or internal care related experience preferred
Remote experience is a plus

Benefits:

Health benefits (Medical, Dental, Vision)
401k with matching
Company Holidays
Overtime Pay for hourly employees
Paid Vacation, Floating Holidays, and Sick Time
Maternity and Parental leave benefits
Employee discount
Tuition Reimbursement
Employee Assistance Program

ABOUT ESSENDANT

Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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jobs in Cumming, GA

Customer Service Advocate - Full-Time, Remote

Chiropractor Braselton, GA (35 miles NW of Athens)

Caregiver - Gainesville - Cumming

Associate Dentist

Server

Help Desk Tier I

Dishwasher

Multi-Modality Sonographer

CAD Draftsperson

Administrative Assistant

Teacher

Associate Dentist - Choose your shift

Assistant Court Clerk

Team Member

Pressure Wash Technician Laborer

Crew Member

Cashier

Bowling Counter Attendant

Business Planning and Analysis Specialist

Nail Salon Receptionist

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