20 Best it technician jobs in Manassas, VA (Hiring Now!)

Enterprise IT Support Officer (EITSO) - Dedicated Support
ManTech —McLean, VA
Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access,…
Estimated: $95.1K - $120K a year
IT Technician
Bell Partners Inc —Alexandria, VA
Associate’s degree or higher in a technology-related field or equivalent work experience. As an experienced IT Technician, you will play a crucial role in…
Estimated: $51.2K - $64.9K a year
IT Field Support Technician
Sheehy Auto Stores (VINCO) —Fairfax, VA
Help Desk Support: Respond promptly to all help desk inquiries, providing technical support over the phone or on-site. Health, Vision, and Dental Insurance.
$40,000 - $65,000 a year
Quick Apply
18h
Data Center IT Infrastructure Technician
NTT Global Data Centers Americas, Inc. —Ashburn, VA
Must possess a current, valid state-issued driver’s license. The Data Center IT Infrastructure Technician responsibilities also include but are not limited to…
$27.30 - $40.90 an hour
Quick Apply
11h
IT Server Technician
Asiacom Americas —Sterling, VA
Bachelor's degree in computer science or a related field preferred. Perform regular maintenance on servers in customer's IDC, including server troubleshooting…
Estimated: $49.8K - $63.1K a year
Quick Apply
Cyber Case Management/Service Desk Agent
Peraton —Arlington, VA
Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support. A willingness to learn new tools and technologies and…
$86,000 - $138,000 a year
Service Desk Technician I
National Cooperative Bank —Arlington, VA
Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective…
Estimated: $53.8K - $68.1K a year
Quick Apply
10h
IT Support Specialist
California Creative Solutions Inc. —Chantilly, VA
Contact and effectively communicate with users by telephone, electronic communications, or in person. Analyze and assess customer service requests and provide…
$26 an hour
Quick Apply
1d
Support Technician I
Sensei Enterprises, Inc. —Fairfax, VA
Bachelor’s degree or equivalent in Computer Science, Information Systems, Engineering, or other related field. This position requires current IT certifications.
$50,000 - $65,000 a year
Quick Apply
Tier 1 IT Helpdesk Technician
Bigbear.ai —Tysons Corner, VA
Ability to make independent decisions within established processes with limited direction. Write technical documents for end-users and internal team.
Estimated: $45.4K - $57.5K a year
IT Customer Service Representative
Accenture —Arlington, VA
Working with a team of motivated and engaged super technologists, driving high performance and morale. Supporting projects and initiatives that impact large…
Estimated: $71.6K - $90.7K a year
11h
IT Helpdesk Support
Beacon Specialized Living Services —Dumfries, VA
Ability to communicate with technical and non-technical users. Expected to work in front of a computer or other electrical devices for up to 8 or more hours per…
Estimated: $44.3K - $56.1K a year
Quick Apply
Tech Support Engineer
QNAP Inc. —Fairfax, VA
The primary responsibility of this position is to provide technical support to customers by researching issues, answering questions, and general troubleshooting…
$25 - $33 an hour
Quick Apply
2d
IT Support Technician - Tier II (Hybrid)
ISI Enterprises —Herndon, VA
Assist with technical issue/risk management processes. Collab with team members to evaluate and make changes to support desk processes & procedures as needed.
$60,000 - $75,000 a year
1d
Help Desk Tier I/II - TS/SCI with Polygraph
General Dynamics Information Technology —McLean, VA
Demonstrated experience communicating complex technical concepts, requirements, and technical information to both technical and non-technical audiences.
$101,566 - $154,211 a year
2h
Technology Support Specialist & Trainer
American Society of Civil Engineers (ASCE) —Reston, VA
The American Society of Civil Engineers (ASCE) is a 501(c)(3) global nonprofit professional membership association dedicated to the advancement of the civil…
Estimated: $57.9K - $73.3K a year
Quick Apply
2d
Senior Help Desk Technician
Contact Government Services, LLC —Arlington, VA
Accurately answer user support questions of software and hardware in the EOUSA office environment. Set up and support conference and training rooms for…
Estimated: $63K - $79.8K a year
Quick Apply
IT Desktop Support Specialist
CACI —Fort Belvoir, VA
Associate degree in IT, Business, or related field. Bachelor's Degree in IT, Business, or related field. Coordinate for mobile device (smart phones, tablets,…
$78,700 - $165,300 a year
1d
IT Service Coordinator (Hybrid)
ISI Enterprises —Herndon, VA
Respond to incoming phone calls and email requests. Responsible for collecting information by listening and asking relevant questions to determine types of…
$60,000 - $75,000 a year
4h
Computer Technician
Stafford County Public Schools —Stafford, VA
Maintains a license inventory for software purchased by the school/ department. Technical support certification (CompTIA A+ or equivalent) preferred.
$42,042.90 a year
9d

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Enterprise IT Support Officer (EITSO) - Dedicated Support

ManTech - McLean, VA

Apply Now

Job Details

Full-time Estimated: $95.1K - $120K a year

Qualifications

7 years
TCP
Software troubleshooting
Windows
Technical support
Microsoft Office
Project management
Bachelor's degree
ITIL
Remote access software
Computer networking
IT
TS/SCI with Polygraph
TCP/IP
IAT
IAT Level II
Communication skills
Active Directory
Debugging
Help desk

Full Job Description

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.

As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career.

Currently, ManTech is seeking a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) to serve on a team of IT support professionals responsible for incident response, deskside service, and project management. Teams are organized geographically across Northern Virginia.

Opportunities exist to become a member of one of several teams. They include Geographic Location Support Centers, Centralized Service Desk Operations, or Mission Component Teams. Regardless of the team, you will use an ITIL-based process to streamline the ingestion, triage, categorization, action, and resolution for all incoming incidents, requests, and demands. You and your team provide daily support to the IT infrastructure and mission applications, including Tiers 0–2, which includes problem recognition, research, isolation, resolution, and follow-up steps.

Responsibilities include, but are not limited to:

Using ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution for incoming incidents, requests, and demands
Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support
Providing basic user training in support of off-the-shelf applications and office products
Performing remote desktop triage and system repair using remote tools.
Maintaining and updating records and tracking databases
Answering questions regarding system procedures, online transactions, systems status, and downtime procedures
Collaborating with network services, software systems engineering and/or application development to restore service and/or identify problems
Using best practices and knowledge of internal or external business issues to improve products or services
Meeting contractual performance criteria
Local travel may be required between customer buildings
May have supervisory responsibilities
CMA, DMA, or DTO certification may be required
Member of a team comprised of a variety of skills that provide coverage from 6:00 a.m. – 6:00 p.m. Opportunities exist to provide 24x7 coverage.

NOTE: Multiple levels of seniority are available dependent on qualifications/experience.

Basic Qualifications:

Knowledge of Windows Active Directory
Experience providing technical support for Windows XP, Microsoft Office 2003 or later, Internet Explorer, and business applications used within a business environment
Knowledge of multiple desktop programs, configuration and debugging techniques
Experience with TCP/IP and general networking issues
Experience with virus scanning services; Desktop, stand-alone and laptop computing services
Experience with servers, printers, and peripheral service
Self-motivated, organized, with excellent interpersonal, written, and verbal communication skills.
Ability to embrace diverse technical disciplines and excellent customer intimacy skills
Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job
Attention to detail, leadership, and collaborative and independent work process
Demonstrated problem solving and technical skills to resolve critical IT issues.
Expertise, training, and actual work experience with specific, systems and technologies.
Local travel may be required between customer buildings.
Must be a self-starter, work independently, and work with a clear and defined mission.
Must demonstrate ability to thrive and succeed in a challenging environment.
Bachelor's degree and 7+ years of relevant experience. 4+ additional years of experience may be substituted for a degree.

Preferred Qualifications:

Related work experience in a technical help desk position
Experience with data transfer services
IAT Level II certification.
Experience with ServiceNow ITSM & ITBM.
Prior experience managing projects from low-mid complexity.
ITIL® v4 Foundation, or higher, certification

Security Clearance Requirements:

Current/active TS/SCI with Polygraph.

Physical Requirements:

Must be able to remain in a stationary position 50%.
Must be able to move/traverse within and between buildings and offices.
Must be able to position self to maintain computers, including under the desks and in the server closet.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.
The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information.
Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.

Apply Now

it technician jobs in Manassas, VA

Enterprise IT Support Officer (EITSO) - Dedicated Support

IT Technician

IT Field Support Technician

Data Center IT Infrastructure Technician

IT Server Technician

Cyber Case Management/Service Desk Agent

Service Desk Technician I

IT Support Specialist

Support Technician I

Tier 1 IT Helpdesk Technician

IT Customer Service Representative

IT Helpdesk Support

Tech Support Engineer

IT Support Technician - Tier II (Hybrid)

Help Desk Tier I/II - TS/SCI with Polygraph

Technology Support Specialist & Trainer

Senior Help Desk Technician

IT Desktop Support Specialist

IT Service Coordinator (Hybrid)

Computer Technician

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