20 Best patient registration representative jobs (Hiring Now!)

Patient Services Representative
EvergreenHealth —Kirkland, WA
Manages multi-line telephone system (incoming and outgoing). Manages incoming referrals through clinic documentation and established tracking protocol.
$20.57 - $32.92 an hour
4d
Patient Access Representative
Women's Care —Clearwater, FL
Respond to non-medical patient emails and phone calls. With customer service being at the forefront of this role, the Patient Access Representative collects…
Estimated: $30K - $37.6K a year
Quick Apply
18h
Front Desk Representative – Full-Time
Princeton Radiology Associates —Newtown, PA
Promptly answer phone calls within the established customer service guidelines. Demonstrated ability to speak effectively and present a pleasant, profession…
Quick Apply
Registration Rep-Supplemental/PRN-Nights-La Crosse
Mayo Clinic —La Crosse, WI
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting.
$19.42 - $25.28 an hour
3d
Registration Rep-PRN/Supplemental Nights - Osseo
Mayo Clinic —Osseo, WI
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting.
$19.42 - $25.28 an hour
3d
Patient Access Specialist
Ensemble Health Partners —Winchester, VA
Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. This may include inbound and outbound calling to obtain…
Estimated: $27.4K - $34.7K a year
Quick Apply
Patient Services Representative
Skin Cancer and Dermatology Institute —Incline Village, NV
Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards.
Estimated: $32.5K - $41.1K a year
Quick Apply
Patient Registration Representative
Kaleida Health —Buffalo, NY
Requires 1 year of clerical experience within the last 3 years. Additional responsibilities include interviewing patients/guarantors to obtain demographic and…
$19.39 - $28.92 an hour
Quick Apply
Patient Access Representative II
Cambridge Health Alliance —Cambridge, MA
Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone…
Estimated: $39.5K - $50.1K a year
Patient Representative-Part Time
Sun River Health —Southampton, NY
Responsible for telephone and mail contact with patients. Assist with daily reception activities and ensure that all processes needed for patient services are…
$17.25 - $20.00 an hour
Quick Apply
Patient Access Representative Nights
Green Bay ER & Hospital —Green Bay, WI
The *Patient Access Representative (PAR)* is responsible for greeting patients or guests in a friendly and courteous manner. High School Graduate or equivalent.
$17 - $20 an hour
Quick Apply
1d
Patient Services Representative
Vitalogy Skincare —Bastrop, TX
Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards.
Estimated: $30.1K - $38.2K a year
Quick Apply
PATIENT ACCESS REPRESENTATIVE CALL CENTER (REMOTE/DOWNTOWN SEATTLE)
University of Washington —Seattle, WA
Handle a high volume of calls in an inbound, fast-paced contact center. Route calls to appropriate clinics, patient support services, and/or University of…
$3,749 - $5,360 a month
Patient Representative-Part Time-New Paltz, Walden, Goshen 17.5 hours per week
Sun River Health —Monticello, NY
Responsible for telephone and mail contact with patients. Assist with daily reception activities and ensure that all processes needed for patient services are…
$17.25 - $20.00 an hour
Quick Apply
Patient Access Representative II
Sutter Health —San Francisco, CA
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning,…
$31.74 - $39.67 an hour
3d
Patient Admitting Representative
University of California - San Francisco —San Francisco, CA
The Principal Admitting Worker duties include screening all incoming patient transfers to UCSF Medical Center, processing transfer requests and admissions,…
$35.46 - $45.60 an hour
Quick Apply
Patient Services Representative
Dermatology Associates —Tigard, OR
Responsibilities include: providing customer service to patients both in-person and over the phone, front desk support, schedule management, cash handling and…
$18.50 an hour
Quick Apply
11d
Registration Rep-Supplemental/PRN-Overnights-La Crosse
Mayo Clinic —La Crosse, WI
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting.
$19.42 - $25.28 an hour
3d
Patient Registration Representative
WakeMed —Raleigh, NC
The Patient Registration Representative work environment is high-volume fast-paced and requires the ability to greet and check patients in upon arrival and…
Estimated: $34.2K - $43.3K a year
Patient Services Representative, Dental
Signature Health, Inc. —Painesville, OH
The Patient Service Representative, Dental will consistently ensure an excellent patient experience when answering phone calls, greeting patients and their…
Estimated: $34.3K - $43.5K a year

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Patient Services Representative

EvergreenHealth - Kirkland, WA

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Job Details

Full-time $20.57 - $32.92 an hour 4 days ago

Benefits

401(a)
Free parking
Commuter assistance
Health savings account
457(b)
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness
Retirement plan

Qualifications

Customer service
HIPAA
Windows
High school diploma or GED
Cerner
Medical administrative support
EMR systems
1 year
Medical terminology
Communication skills
Medical receptionist

Full Job Description

Wage Range: $20.57 - $32.92 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:
Serves as the first point-of-contact for patients in a fast-paced clinical environment and utilizes exceptional customer service skills to coordinate care and provide an excellent patient experience. Responsibilities include pre-registration/scheduling, registration/check in, message and queue management, medical records request management, referral management, and billing/payment processing/charge reconciliation.

Primary Duties:

Coordinates all aspects of patient scheduling to include creating initial and follow up in-person or virtual visit appointments; rescheduling, cancelling and managing self-scheduled appointments in a fashion that meets patient care needs and optimizes provider schedules.
Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and direct patients calling with emergent/urgent symptoms to appropriate clinical staff for screening.
Sets up and verifies active and contracted insurance coverage in multiple systems and/or educates patients on co-insurance/co-pay, self-pay, L&I, MVA, Medicaid, Medicare/Medicare Advantage, etc.
Enrolls patient on patient portal and explains its attributes, benefits and recommended use.
Requests, confirms and validates interpreter services.
Greets patients and completes check-in process. Directs and assists patients with completion of appropriate paperwork.
Monitors various group Message Pools and responds to patient requests, questions and concerns within established organizational timelines.
Takes complete and accurate messages and coordinate communication between appropriate interdisciplinary staff. Coordinates emergent or add-on patient care requests with clinical team and provider.
Manages appointment queues (Ex. future appointment orders; cancellation list; wait list).
Prepares, documents and sends various patient outreach communications.
Initiates outside medical record requests by requesting materials from admissions and emergency departments, physicians and other authorized hospital staff to support provider visits and closure of care gaps for Health Maintenance. Prepares and scans documents for Health Information Management department processing.
Manages incoming referrals through clinic documentation and established tracking protocol. Facilitates communication between the clinic, patient and insurance company, as required.
Identifies and collects copayments in adherence with organizational goals.
Cultivates EvergreenHealth culture of community by supporting new staff training.
Monitors and maintains tidy patient waiting and staff work areas in accordance with infection control standards and safety protocols.
Orders and restocks patient forms and non-medical supplies.
Files, faxes, scans, photocopies and distributes mail.
Performs open and close duties, which vary from clinic to clinic.
Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

High School diploma or equivalent
1 year of experience in a customer service role
Excellent interpersonal communication skills, including the capacity to communicate with a diverse range of individuals and dispositions.
Ability to problem solve, stay calm under pressure and present oneself in a pleasant and professional manner when responding to inquiries from EH staff and patients (Ex. service recovery).
Strong written communication skills, including ability to spell accurately and write legibly.\
Ability to work independently, show initiative and work productively within a team environment.
Actively listen to and validate patient conversations. Employ de-escalating techniques as appropriate.
Ability to prioritize multiple tasks and ability to access, analyze and apply concepts associated with protocols, policy and guidelines.
Keyboarding skills and working knowledge of Windows based software systems

DESIRED for the position:

Previous experience in a medical reception or similar administrative role
Knowledge of basic medical terminology/common medications
Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) Payer/Insurance Portals.
Electronic Medical Record (EMR) experience, preferably Cerner.
Familiarity with HIPAA and other health industry compliance standard

Benefit Information:
Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans (457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

2024 Benefits Guide

ADMIN321

#LI-EK1

Apply Now

patient registration representative jobs

Patient Services Representative

Patient Access Representative

Front Desk Representative – Full-Time

Registration Rep-Supplemental/PRN-Nights-La Crosse

Registration Rep-PRN/Supplemental Nights - Osseo

Patient Access Specialist

Patient Services Representative

Patient Registration Representative

Patient Access Representative II

Patient Representative-Part Time

Patient Access Representative Nights

Patient Services Representative

PATIENT ACCESS REPRESENTATIVE CALL CENTER (REMOTE/DOWNTOWN SEATTLE)

Patient Representative-Part Time-New Paltz, Walden, Goshen 17.5 hours per week

Patient Access Representative II

Patient Admitting Representative

Patient Services Representative

Registration Rep-Supplemental/PRN-Overnights-La Crosse

Patient Registration Representative

Patient Services Representative, Dental

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