20 Best Customer Service Representative jobs in Elk Grove Village, IL (Hiring Now!)

Customer Experience Director
Renewal by Andersen —Des Plaines, IL
\* Knowledge of technical aspects of transportation planning, commercial motor vehicle driver and equipment management. Hold team accountable to those targets.
$120,000 - $150,000 a year
Customer Service/Warehouse Associate
Trova Advisory Group —Bensenville, IL
Proficient in data entry and using customer service software. Handle incoming customer inquiries via phone, email, and chat.
$19 - $20 an hour
Quick Apply
5d
Call Center Customer Service- Spanish Speaking
American Freedom Insurance Company —Mount Prospect, IL
Answer and Respond to telephone inquiries. Help agents/producers with policy inquiries. Customer service: 2 years (Required). Clerical or Data Entry Experience.
Up to $20 an hour
Quick Apply
4d
Telephone and Processing Clerk-Spanish Speaking
American Freedom Insurance Company —Mount Prospect, IL
Answer and Respond to telephone inquiries. Help agents/producers with policy inquiries. Customer service: 2 years (Required). Clerical or Data Entry Experience.
Up to $20 an hour
Quick Apply
Customer Service Representative/Order Entry
St Regis Group —Itasca, IL
Receiving and placing customer service telephone calls. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information,…
Estimated: $36.7K - $46.4K a year
Quick Apply
3d
Freight Forwarder International Customer Service Specialist.
Alliance Workforce —Itasca, IL
Assign tariff classifications and route shipments by air, rail, or truck according to regulatory requirements. Experience in logistics and freight forwarding.
$20 - $25 an hour
Quick Apply
4d
Order Entry and Customer Service Specialist
Randhill Park Cemetery / Shalom Memorial Park —Arlington Heights, IL
*Experience:* Previous experience in order entry, customer service, or a related field preferred. *Team Player:* Capable of collaborating effectively with cross…
$46,500 - $50,000 a year
Quick Apply
4d
Customer Service Representative
MW Industries, Inc. —Bensenville, IL
Our products can be encountered in many everyday applications, such as driving a car, flying in an airplane, using electronics, or shopping at a grocery store.
$30 an hour
Quick Apply
11d
PRODUCT SUPPORT SPECIALIST
HYDAC TECHNOLOGY CORPORATION —Glendale Heights, IL
Complete price and technical analysis. Provide technical support for an assigned process or product line. The Product Support Specialist will be responsible and…
Estimated: $46.8K - $59.3K a year
Quick Apply
Customer Service Representative
Saint John Capital —Chicago, IL
Field incoming calls from call center. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work…
$35,000 - $40,000 a year
Quick Apply
1d
Client Services Associate
Gould Financial Group —Deerfield, IL
Illinois Life & Health insurance license obtained within 90 days of start date. Handle complex insurance client service issues and process incoming client…
$50,000 - $60,000 a year
Quick Apply
11d
Customer Care Specialist
TRIUNE Health Group Inc —Lombard, IL
Answer and direct incoming calls in a professional manner. Computer skills: Microsoft Office and typing skills. A prompt and timely daily shift start.
Estimated: $37.4K - $47.3K a year
18h
Customer Service Representative
UNIVERSAL BEAUTY PRODUCTS —Glendale Heights, IL
Proficiency with SAP, and EDI processes and portal tools a plus. 2+ years' of customer service. Builds strong and cohesive relationships, promotes teamwork, and…
Estimated: $37.4K - $47.3K a year
Quick Apply
Customer Service Representative - Work From Home Illinois
CVS Health —Mount Prospect, IL
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
$17.00 - $29.88 an hour
3d
Customer Service Representative - Paid Training, Apply Today!
Aucera —Oak Brook, IL
This is a scripted program where you will be handling Inbound calls for a leading utility company offering high-quality appliance service plans to their new…
$14 - $20 an hour
Quick Apply
1d
Customer Service Representative
Addison Group —Northbrook, IL
Establishes and maintains cordial customer relations through telephone contact. Responsible for the handling of customer orders, returns, requests, suggestions,…
$20 - $22 an hour
Quick Apply
Customer Care Representative
Lineage Logistics —Chicago, IL
Verify inbound receipts for accuracy. Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance…
$20 - $22 an hour
Quick Apply
5d
Experienced Veterinary Customer Service Representative
Boughton Square Animal Clinic —Bolingbrook, IL
*Experience:* Previous experience as a receptionist in a veterinary practice is essential. *Financial Transactions:* Manage client invoices, handle payment…
$16 - $18 an hour
Quick Apply
4d
Cashier / Customer Service Representative
Graham Enterprise, Inc —Palatine, IL
Ability tomulti-task, run a cash register, process transactions, and run store equipment. Efficiently and accurately processes sales transactions using the POS…
Estimated: $26K - $32.4K a year
Quick Apply
Inside Sales/Customer Service Coordinator-Japanese bilingual-
Pasona N A, Inc. —Elk Grove, IL
Co-ordinate with overseas offices, agents, customers and domestic vendors for timely shipments in assigned accounts.
$50,000 a year
Quick Apply

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Customer Experience Director

Renewal by Andersen - Des Plaines, IL

Apply Now

Job Details

Full-time $120,000 - $150,000 a year

Benefits

Profit sharing
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Management
Lean
Microsoft Office
Profit & loss
Supervising experience
Bachelor's degree
Continuous integration
Transportation planning
Leadership
Communication skills

Full Job Description

Renewal by Andersen is seeking a Customer Experience Director for our Chicago market, out of our Des Plaines office. This position is responsible for managing and driving the process of continuous improvement for the warehouse function and to achieve the overall business results for assigned area(s) of responsibility.

This is an in-office position, Monday- Friday.

Duties and Responsibilities:

* Deliver results in the areas of safety, quality, delivery, costs and employee satisfaction/development.

* Define and communicate performance targets for safety, quality, delivery, costs and employee engagement/development with team. Hold team accountable to those targets.

* Develop, implement, and support plans to provide process improvement in key areas defined above. Improvement initiatives will be aligned with AMS/lean/CI principles and our strategic plan.

* Establish an environment conducive to high levels of engagement, morale, employee satisfaction, and performance based on the Andersen Enterprise Values and Vision.

* Ensure alignment of activities and resources within the function and ensure cross-organization collaboration and employee involvement where appropriate.

* Provide coaching, information, ideas, feedback and encouragement to employees and managers to promote the growth and development of the team.

* Be highly visible to employees, create a safe environment for participation and promote hands-on, high involvement approaches to problem solving.

* Establish visual management techniques to manage the value stream.

* Actively develop other supervisors.

* Previous experience managing P&L.

* Thorough understanding of practices, theories and policies involved in operations management.

* Advanced experience with implementing policies and procedures to improve day to day operations.

* Other duties as assigned by manager.

Minimum Qualifications:

* 4-year degree or combination of equivalent work experience and 8 years of supervisory/ leadership experience preferred.

* Demonstrated problem solving skills.

* Demonstrated knowledge of world-class (Lean, Safety, Quality, Manufacturing) and facilitate Kaizen events.

* Demonstrated leadership capabilities including the ability to work and motivate people.

* Intermediate Microsoft Office skills

* Knowledge of technical aspects of transportation planning, commercial motor vehicle driver and equipment management.

* Strong communication skills - written, verbal, and presentation.

* Superior analytical, decision making and problem-solving experience.

In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $120,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Day shift
Evening shift
Monday to Friday
Weekends as needed

Ability to Relocate:

Des Plaines, IL: Relocate before starting work (Required)

Work Location: In person

Apply Now

Customer Service Representative jobs in Elk Grove Village, IL

Customer Experience Director

Customer Service/Warehouse Associate

Call Center Customer Service- Spanish Speaking

Telephone and Processing Clerk-Spanish Speaking

Customer Service Representative/Order Entry

Freight Forwarder International Customer Service Specialist.

Order Entry and Customer Service Specialist

Customer Service Representative

PRODUCT SUPPORT SPECIALIST

Customer Service Representative

Client Services Associate

Customer Care Specialist

Customer Service Representative

Customer Service Representative - Work From Home Illinois

Customer Service Representative - Paid Training, Apply Today!

Customer Service Representative

Customer Care Representative

Experienced Veterinary Customer Service Representative

Cashier / Customer Service Representative

Inside Sales/Customer Service Coordinator-Japanese bilingual-

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