20 Best service dispatcher jobs in New York, NY (Hiring Now!)

Service Dispatcher For HVAC Company
ALL HVAC Co. Inc —New York, NY
Valid driver's license with satisfactory driving record and reliable vehicle. Prepare status reports to accurately describe activities in the field and office…
$40,000 - $100,000 a year
Quick Apply
HVAC Refrigeration Service Technician
Nextech —Brooklyn, NY
Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.
$25 - $35 an hour
Plumbing Service Manager
Quix Plumbing Service —Brooklyn, NY
*Quality Assurance:* Conduct video inspections on all service calls to ensure each job is completed correctly and meets our cleanliness standards.
$50,000 - $75,000 a year
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11d
HVAC Service Technician
HVAC —Bronx, NY
\*Must have good references and clean driver's license. \*Must be experienced in residential/commercial HVAC service. FULL TIME EXPERIENCED SERVICE TECHNICIAN.
$25 - $45 an hour
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Customer Service Representative (CSR)
Sway Worldwide —New York, NY
Our Customer Service Representative's daily tasks will include answering questions, guiding customer through troubleshooting, helping customers choose products,…
$20.50 - $24.00 an hour
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Customer Service Representative
Top Tier Executives —Jamaica, NY
Strong data entry skills with attention to detail. Provide accurate information regarding products and services. Potential opportunity to train others.
$730 - $960 a week
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8d
Customer Service Representative
Confidential —Manhattan, NY
Provides information, quotes, credit terms, and other specifications to clients. Collaborates with compliance, credit, orders, and purchasing departments, sales…
Up to $50,000 a year
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CSR - Customer Service Representative
Pace Staffers —New York, NY
Assist customers with inquiries, product recommendations, and technical support. Process sales transactions accurately and efficiently.
$48,000 - $53,000 a year
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Customer Service Representative
InterAgency Council of Developmental Disabilities Agencies, Inc. —New York, NY
The Customer Service Representative (CSR) provides customer service and technical assistance to all IATS stakeholders – liaising between IAC, member agencies,…
$21.98 - $24.73 an hour
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Ecommerce Customer Service, Coordinator
Bond No. 9 New York —New York, NY
Handles all incoming customer services inquiries via phone, email, and chat. Monitors, listens, and responds to customer inquiries while sustaining the…
$75,000 a year
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Customer Service Rep Jewelry
Martin Flyer —New York, NY
Prior experience in customer service or related field. Perform data entry to update customer records accurately.
$50,000 - $60,000 a year
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LMHC/LCSW Program Manager of Mental Health Services
Center for the Independence of the Disabled, New York —New York, NY
Master's degree required in psychology, mental health counseling, social work, or a related field. License to practice in the state of New York can be in…
$80,000 a year
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3d
Customer Service Associate / Cashier
Fluffies Hot Chicken & Frankie Rolls —New York, NY
\*\*Duties:\*\* - Greet customers in a friendly and professional manner - Assist customers in selecting and purchasing products - Process cash, credit, and…
$17.10 - $18.05 an hour
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Looking for Transportation Service Dispatcher
Communicar Inc —Glendale, NY
Prior experience in transportation management or related field preferred. Perform data entry tasks accurately and efficiently.
$15 - $20 an hour
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9d
Automotive Service Dispatcher
Plaza Auto Mall —Brooklyn, NY
Plaza Toyota is looking for a Service Dispatcher. Must have Automotive Service Department experience. Job Type: Full-time Pay: $75,000.00 - $125,000.00 per…
$75,000 - $125,000 a year
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Operations Manager / Dispatcher at carGO Health
carGO Health —New York, NY
O Proven experience in operations management and dispatching, preferably in logistics or a related field. O Monitor driver performance and manage schedules for…
$45,000 - $70,000 a year
Quick Apply
Customer Service
Liberty valance —Maspeth, NY
Answering and directing phone calls. Taking customer orders over the telephone and entering into system. Handling inquiries and incoming work requests.
From $16 an hour
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4d
Field Service Technician (HVAC Local 638b)
Quinn & Feiner Service Company —New York, NY
Must have valid driver’s license. And clean drivers license (Required). Minimum of 3 years’ field experience in HVAC. High school diploma or GED.
$21.83 - $45.10 an hour
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Customer Service Representative
ACI Management Group —Jamaica, NY
Passion for people and developing genuine relationships. Recommend potential products or services to management by collecting customer information and analyzing…
$41,480.57 - $53,000.00 a year
Quick Apply
4d
HVAC Service Tech (Experienced)
ALL HVAC Co. Inc —New York, NY
Reliable and punctual for scheduled service calls and meetings. Required Certificates: Mitsubishi M&P service & installation; Mitsubishi City Multi service,…
$50,000 - $120,000 a year
Quick Apply

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Service Dispatcher For HVAC Company

ALL HVAC Co. Inc New York, NY

Quick Apply

Job Details

Full-time $40,000 - $100,000 a year

Benefits

Profit sharing
Health savings account
Health insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
5 years
English
Dispatching
Driver's License
Project management
Bachelor's degree
HVAC
Limousine
Project implementation
Computer skills
Communication skills

Full Job Description

All HVAC is a well established heating and air conditioning company with a twenty-five year history of providing gold-standard service to the commercial, industrial and institutional real estate market in Manhattan, Brooklyn. Our clients include millions of square feet of Class A office buildings, warehouses, schools, recreational facilities, hospitals, and high-end residential properties.

We are in need of a self motivated, experienced, dedicated, and extremely energetic service dispatcher/coordinator to dispatch our technicians to our job sites. You will be working directly with the Principal and other team members on dispatching and coordinating duties regarding HVAC projects.

Service Dispatchers and Coordinators are the quarterbacks for our service teams. They support our customers and building service technicians by scheduling service and repair activities, dispatching technicians and expediting the purchasing process. HVAC dispatching experience is preferred, but not required. Individuals must have experience scheduling for a dedicated team of service and maintenance technicians, but not in a call center environment.

RESPONSIBILITIES MAY INCLUDE (BUT NOT BE LIMITED TO):

Plan, prioritize and execute activities towards achieving agreed upon goals.
Schedule or dispatch technicians, equipment and/or service vehicles to appropriate locations, according to customer requests using phones and/or e-mail.
Monitor personnel locations to coordinate service and schedules.
Prepare work orders.
Trouble-shoot problems over the phone as to help technicians prepare for work.
Record and maintain files or records of customer requests, work or service performed, charges, or any other dispatch information.
Prepare daily work schedules and organize and fill 3-day schedule board.
Liaise with technicians, office staff, contractors, and other parties regarding client projects.
Prepare status reports to accurately describe activities in the field and office and monitor progress towards program goals.
Regularly update and utilize tools and systems
Monitor and report on both company and market activities.
Weekly status updates to supervisor
THE IDEAL CANDIDATE HAS THE FOLLOWING EXPERIENCE, SKILLS AND ATTRIBUTES:
Positive attitude, willingness to learn.
Professional, dedicated, detail oriented, and enthusiastic.
Strong sense of urgency, drive decision-making, and self-motivated.
Exceptionally strong project management and execution skills is a must.
Prior experience in HVAC is beneficial but not necessary, but strong HVAC knowledge is a MUST.
Strong English communication skills, both written and verbal.
Strong customer service skills and understands the value of customer relationships.
Superior computer knowledge and proficiency, especially in Excel, Word and Outlook.
Valid driver's license with satisfactory driving record and reliable vehicle.
Bachelor’s degree.
Have a "do whatever it takes to get the job done" mentality.
Must be outgoing and confident to navigate projects & comfortable in a fast-paced environment.
Must be able to work independently and as part of a team.

ADDITIONAL KNOWLEDGE, SKILLS & ABILITIES:

Teamwork - showing a commitment to teamwork and collaboration.
Respect - extending dignity and respect to all customers and co-workers.
Integrity - fostering trust and a positive work environment.
Innovation - bringing creativity to the workplace.
Customer Focused - achieving company, department, and personal goals through strong customer focus.
Must have ability to multi task and solve problems in order to meet customer's needs or issues.
Must have at least 5 years experience in customer service and dispatch.

WE OFFER THE FOLLOWING COMPENSATION:

Excellent starting salary
Paid vacation, holidays and sick days
Health Insurance
401K Retirement Plan
Profit Sharing
Voluntary AFLAC packages

Job Type: Full-time

Pay: $40,000.00 - $100,000.00 per year

Benefits:

401(k)
Flexible spending account
Health insurance
Health savings account
Paid time off
Tuition reimbursement

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Application Question(s):

Integrity is a critical part of our culture. So we do full background check prior to hiring. Those checks are wide ranging and include education and previous employment. Do you understand?
This role requires complex dispatching experience in a trade field (HVAC, Oil, Elevator, etc.) not limo and delivery companies. Do you have experience in dispatching in a trade field?

Education:

Bachelor's (Preferred)

Experience:

Dispatching: 1 year (Preferred)
HVAC: 1 year (Preferred)

Work Location: In person

Quick Apply

service dispatcher jobs in New York, NY

Service Dispatcher For HVAC Company

HVAC Refrigeration Service Technician

Plumbing Service Manager

HVAC Service Technician

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative

CSR - Customer Service Representative

Customer Service Representative

Ecommerce Customer Service, Coordinator

Customer Service Rep Jewelry

LMHC/LCSW Program Manager of Mental Health Services

Customer Service Associate / Cashier

Looking for Transportation Service Dispatcher

Automotive Service Dispatcher

Operations Manager / Dispatcher at carGO Health

Customer Service

Field Service Technician (HVAC Local 638b)

Customer Service Representative

HVAC Service Tech (Experienced)

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